What should you concentrate on when building a website?
Website owners all face a similar problem. It’s great having a shiny website that looks amazing and has all the functionality that anyone could ever want. But how do you translate this into paying customers? Getting the most from your website is essential, especially in a world where your online presence counts for so much. The first thing a consumer does when they want to know more about your business is type your company or products that you offer into a search engine. According to Clutch.co, ease of navigation is the number one priority.
Getting your website right is the key to online success. It’s not just about aesthetics either…
Have you ever noticed how some websites are a turn off, they may have all the bells and whistles, but something doesn’t feel quite right. Having a great looking website is only half the battle. Consumers are savvy and they can spot if something doesn’t quite add up. If your web content or blog aren’t up to date, then alarm bells start ringing immediately. This also goes for details that you present online about your business. Having an online form to contact you is fine, but how does a consumer know they’re dealing with an authentic and reliable business?
Make sure you provide adequate information about your business to give them that confidence. Address, phone numbers and email addresses and even business hours can all help to give people confidence that you’re real and contactable if needed. A recent blog entry is also a sure way to let people know that you’re very much active and open for business.
“What do we live for if not to make life less difficult for each other?"
George Elliot
At this time people are looking for a website they can rely on and that can also offer them help when they’re lost or have a problem. Here at Live Web Chat, we can help support your customers with our powerful software and professional team of agents working directly via your website, answering queries, and engaging with clients the moment they ask a question.
How easy is it to install Live Web Chat onto your website?
Adding Live Web Chat to your website is much easier than most people realise as all of the complex coding and software installation is managed from our end, meaning that we can have you up and running in 24 hours. Our webchat software is also fully customisable to match the appearance of your website. Chat icons and windows match your website which gives a seamless experience for the user and gives them confidence that they are dealing with a professional organization.
Contact us today to find out more about how Live Web Chat can help you convert website visitors into paying clients. You can find out more about what we offer on our website, or by calling us on 01273 741113.
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