Ever been onto a website and discovered that it has a handy web chat function with someone on standby, ready to help you with your query only to discover that the “person” you’re talking to isn’t actually a person at all but a bot that can’t answer your questions and won’t find someone that can? It can often feel like a glorified FAQ that doesn’t include the questions you need answered.
Here at Live Web Chat we use real, local agents based in the UK. They engage with your website visitors, giving complete confidence that they’re dealing with a reputable company and they can expect queries to be resolved effectively and efficiently. We train our agents to your business needs, so they’re well equipped to help prospective customers and you’ll always get a transcript with the contact details of the “chatter” they’ve dealt with.
How’s that for transparency? That’s how confident we are that you’ll love our service.
Real people really do make the difference!