Find out how easily we can manage enquiries via your website.
It won’t come as a surprise to most law firms that driving new business, particularly online, is one of their biggest challenges. The Law Society recently listed it as one of it’s top five challenges for law firms in 2023. This is an age old problem and with more online practices than ever before, competition is fierce.
One of the biggest issues facing law firms is training. Most staff are legally trained of course, but are not trained in sales or digital marketing, which is increasingly where they need to be focussing their attention in order to get footfall through the door.
There are various tools to help practices with their online presence and to make it easier and more straightforward for potential clients to register with them. Case management systems and quotation tools are great ways to take that step forward but they can require a significant amount of time and effort to get working the way you want them. Something many practices can ill afford.
Here at Your Lawfirm Reception, we can install a widget onto your website that allows our team to answer incoming “chat” enquiries directly via your website. Our agents are all real people based in the UK with professional customer service training and experience. The best part is that not only can they capture leads for follow up, but they can also advise potential clients on specific aspects of your business, arrange meetings and you will always be sent a transcript of every chat for piece of mind.
The setup is as simple as installing a piece of code onto your website (we can arrange that for you). Once that’s done, you will magically have a new chat icon which links directly to our team, ready to answer on your behalf.
Contact us today to find out more about how Your Lawfirm Reception can help you convert website visitors into paying clients. You can find out more about what we offer on our website, or by calling us on 01273 741113.