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Flexible working?

What does the new bill mean for your business?

The government has introduced the flexible workers bill this week, with the aim of giving millions of workers more flexibility over where and when they work. In the digital age, with so many tools now available for remote working it makes sense to challenge business to look at different ways to accommodate workers. There are various good reasons to do this - reducing traffic at peak hours is just one example that can lead to an overall benefit to both businesses and employees.

But what is in the bill and what does it mean for businesses, particularly those smaller businesses who may not have the resources that other larger companies have at their disposal?

Firstly, it’s probably useful to understand what the definition of “flexible working” is. In this case, the government have deliberately kept the definition somewhat ambiguous in order to cover a wide range of conditions, but it can mean anything from flexitime to home working.

Well, the biggest change is that workers will now have the right from day one, to request flexible working conditions. As a result, employers will be required to discuss and consider this request and if rejected, they will need to provide a reason for doing so.

If you have members of your team working from home or with flexible hours, it’s good to know that Live Web Chat can man your chat facility on your website at all times. Or if you’re looking for simple and easy ways to improve your online engagement, without the added costs of employing more staff, then we can help. We not only provide the software to implement a chat function onto your website, but we can help by installing and answering chats on your behalf with our fully trained agents, increasing customer engagement without the cost of additional staff.

No long contracts mean you’re not financially tied in either so you can spend that money on where the business really needs it.

Contact us today to find out more about how Live Web Chat can help you convert website visitors into paying clients. You can find out more about what we offer on our website, or by calling us on 01273 741113.


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