Are you a new or small business with a dedicated website? Are you worried that there are simply not enough hours in the day or enough hands to get things done? We understand that a small or fledgling business doesn’t have the funds to hire staff to take some of the load. When you’re ready, consider taking advantage of Webchat support from Live Web Chat as a cheaper and easier alternative to answering your website visitors.
Unlike hiring your own staff, you don’t need to find us a place to work, or supply us with a computer, train us, cover our lunch break, cover our holiday and sickness. You don’t need to pay into our pension or contribute to our national insurance – let us worry about all of that!
Our polite and professional team of customer service agents are here working from our friendly office in Brighton and are on hand to support you and your customers with a range of tasks which go further than simply chatting and helping online. We can help with;
Order taking
Following up with customer enquiries
Tracking your visitors and providing useful CRM data
Diary management
Order taking or assistance
Shipping or order tracking
No job is too large or too small, too repetitive or too peculiar! We pride ourselves on a personal service, and we will take the time to discuss and fully understand the challenges you’re facing. We shape a service that really meets your admin needs. Unlike your own employee – you don’t need to find us work to keep us busy.
With chat sharing you can even answer your own chats. Send jobs our way when you’re busy and take them back in-house when things are a little more steady. Use us as much or as little as you need, just know we’re here to make things easier as your business builds throughout 2019.
Chat to a member of our team today on 01273 741113.